Privacy policy
Last updated: [date] · [Draft text: to be reviewed by a lawyer in Brazil (LGPD)]
Who we are
Gaya Kali Medicine Center, Povoado do Moinho, Alto Paraíso de Goiás, Brazil. [Legal name and CNPJ to be confirmed]
What data we collect
Your name, email, WhatsApp number, country of residence and the information you share with us in the initial interview so we can review your case.
What we use it for
To manage your booking, to support you before and after the retreat and, if you agree, to send you news.
Who we share it with
Only with the payment providers (Stripe and Mercado Pago) to process your payment. We never sell your data.
Your rights
You can ask to see, correct or delete your data at any time, under Brazil’s data protection law (LGPD). Message us on WhatsApp to do so.
Cookies
We do not use tracking cookies. We measure visits anonymously.
Terms and conditions
Last updated: [date] · [Draft text: to be reviewed by a lawyer in Brazil]
Your booking
Your place is secured with a 50% payment. The rest is paid when you arrive at the sanctuary.
Regional rates
The rate corresponds to your country of residence and may be verified on arrival. [Final wording to be confirmed]
Initial interview
Every booking is subject to an initial interview with our team. If the experience is not right for you, we refund what you have paid.
Responsibility
Experiences with sacred plants are not a substitute for medical or psychological treatment. [Legal text to be written with the center]
Legal framework
[Text on the use of traditional medicines in Brazil: to be written with the center]
Cancellation policy
Last updated: [date] · [Draft text: to be reviewed by a lawyer in Brazil]
If you cancel
Your deposit is fully refunded if you cancel up to 1 day before the retreat starts. If you paid in full, it is fully refunded up to 30 days before. [Provisional: the center’s current policy, to be confirmed]
Changing your dates
You can change the date of your booking by messaging us on WhatsApp, subject to availability. [Conditions to be confirmed]
If we cancel
We refund 100% of what you have paid or offer you a new date.